India is the first choice for companies in the US and UK to outsource KPO Services. The primary reason being: India offers high-quality services at a cost-effective price. The KPO industry has been steadily growing over the past few years. In India, the KPO industry has claimed more than 250,000 jobs, cites a recent study. India has been able to attract a lot of KPO deals, because of several key factors.
India has a large talent pool of specialists, scientists, PhDs in different fields, engineers and an innumerable number of graduates and post-graduates. An extremely skilled and educated manpower, such as these, has made KPO possible in India. India is the 2nd country in the world, to have the highest number of highly educated and skilled people. Such advantages have enabled India to gain 20% of the world’s KPO business. This percentage has not stopped, but is steadily increasing.