Global organizations often hesitate to outsource their business processes to countries like India because of some of the disadvantages of outsourcing. Companies in the U.S and U.K feel that thy might face the following threats while outsourcing:
- Low quality services
- Lack of control over their processes
- Longer turnaround time
- Lack of communication
- Slow resolution time
- Minimized sales
- Unhappy customers
- More expenses
