Here are a few tips and tricks to ensure that your offshore project turns into a success:
1. Although outsourcing a particular business process will definitely speed up the turnaround time, you may have to provide your outsourcing vendor with more time when it comes to testing. You will have to be a little patient with your offshore vendor, especially if this is the first project that you have outsourced.
2. Keep in mind the time zone difference between you and your outsourcing partner. At times, minor problems could take days to fix, simply because of the difference in time. Ask your outsourcing vendor to keep you informed immediately even if the problem is a simple one. You and your offshore vendor will have to fix up a time when you both can communicate.
Are you keeping a hold on your outsourcing goals as you are not sure about the right time to outsource? Are you worried if outsourcing is not your cup of tea? These top 10 tips about when to outsource can give you a clear picture if your company is cut out for outsourcing right now:
If you are new to outsourcing, you might be worried about the effects of outsourcing. Outsourcing can bring about both positive and negative effects. Here is a list of some of the positive effects of outsourcing:
Improved customer services: One of the first effects that you will experience is improved customer support services. Your customers will be pleased and will wish to do more business with you as their queries and problems are now being answered on time. Customers will also be pleased when their emails are answered promptly or when the live chat operator provides them with apt solutions.
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