Did you know that though back office operations are seldom prominent, they do play a major role in the functioning of a business?  With a well-organized back-office, your company can increase sales, serve customers better and also grow to greater heights.  In today’s competitive business world, more and more global companies are outsourcing back office support in order to improve their revenue and productivity.

If your business has not yet thought about back office outsourcing, don’t worry. You can start by outsourcing a few of your non-core business tasks that are robbing your staff of time and effort. You could even think about outsourcing business activities that are too expensive to do in-house.  India, a leading provider of back-office services, offers an entire gamut of back-office support services to choose from. Some of them include:

Continue reading →

India is no longer the world’s favorite outsourcing destination only for BPO services or customer support. In the recent past, India has proved its mettle even in other services like Knowledge Process Outsourcing or KPO as it is popularly known.  In fact, today India is all set to lead the world’s KPO industry with its profuse talent and favorable outsourcing environment.  The following four factors have catapulted India into being the world’s top KPO outsourcing destination:

1. India has an abundance of KPO talent: India has a large abundance of rich technical talent in KPO-centric domains, who are readily available to take on KPO projects. India has more than 700 prestigious universities who annually produce over three million competent graduates.  The Indian nation is also the home of leading institutions such as, IIMs and IITs who create skilled indidividuals. Today, the KPO sector in India employees around 25,000 professionals. This number is only expected to double in the coming years. Experts predict that in the near future, more that 250,000 KPO professionals would be working out of India.

Continue reading →