FAQs on Outsourcing Data Entry Services

Are you planning on outsourcing data entry services? If yes, you may have questions on the process, the turnaround time, the means of communication or the cost.  Get all your questions answered by reading the following popular FAQs on outsourcing data entry.

1. What is the preferred means of communication used in data entry outsourcing?
Encrypted email can be a convenient means to communicate between both parties; however, you can also use Live Chat, Phone Calls or Fax messages to regularly communicate with your data entry service provider.

2. Will I be given a disk copy of the completed data entry work?
Most data entry service providers in India will send you the completed data entry work by uploading it on a secure FTP or via encrypted email. They will also send you a disk copy of the data entry.

3. Is there a limit on the number of projects that I can outsource?
No. There is absolutely no limit on the number of data entry projects that you can outsource to India.

4. Is the pricing structure gauged by the project or by the hour?
The pricing structure for data entry projects will vary from service provider to service provider and may alter according to the type of data entry project required.

5. Do I have to provide remote or in-person training?
This will depend on the project. For short or less-involved data entry projects, you can carry out training sessions over the phone or through teleconferences. For more detailed or longer data entry projects, you can plan to personally meet up with the service provider and give explicit instructions.  Continue reading

5 Steps to Successful Transcription Outsourcing

Accuracy, on-time delivery and cost-effective services are the key things that you have to look for in a transcription service provider. The most frustrating thing while outsourcing is to hire a company that offers low quality transcripts or slow services. So, how do you narrow down your search to find the perfect transcription service provider? How do you outsource transcription services? Here are five easy steps that you can use to select the right transcription company for your business and be assured of quality transcripts:

Step 1: Understand your transcription needs

Before you start hunting for a transcription company, find out your exact transcription requirements. Does a high level of accuracy matter to you? What is the turnaround time that you want? What is the cost that you are willing to pay? Finding out the answers to such questions can help you figure out the ideal transcription vendor for your company. There are overseas transcription companies in countries like China or The Philippines who may offer low cost services, but the transcripts may come with errors, due to language barriers.

Step 2: Research your options

After you have understood your transcription needs, start researching your options. You can search in Google for “Transcription services in India”. The search results will bring up an extensive list of companies offering transcription in India. Take some time off to go through the websites of the service providers and review the services offered. This way, you can weigh your options before you outsource.

Step 3: Talk to a representative

Before you fill in the contact us form on a website, talk or chat (live chat) with a representative from the company. Ask questions about their accuracy level, quality control processes, turnaround time, transcribers and security. Ask for references, you can call up. Also insist on a free trial. This way, you can check the service provider’s level of accuracy and expertise, before getting committed to them. Continue reading

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Top 5 Outsourcing Risks & How to Avoid Them

Outsourcing is often used as an effective business strategy to reduce cost, bring in innovation and get access to better software products. However, there are risks that can sidetrack your project. What are the most common risks that a business can face in outsourcing and how can you effectively manage them? How do you ensure that your outsourced project is successful amongst these risks? Let’s examine the top five outsourcing risks and find out how to combat them.

Outsourcing Risk #1: Loss of control/ visibility over the project

Losing control over the outsourced project is one of the biggest fears that haunt CIOs. Lack of communication or slow responses may result in a costly product. The key to facing this risk is to understand that your outsourcing project should be equally managed by your company and the vendor. Start by improving the communication with your outsourcing team and also ensure that your in-house team understands how to handle the outsourced project.

Outsourcing Risk #2: Hidden costs

Though outsourcing is cost-effective, it is not an end-all to your problems. If you are to see success in your outsourcing relationship, you will still need to incur cost, like the salary of the project manager or the cost of transitioning. The ideal way to combat this risk is to keep yourself aware about the potential hidden costs in your new outsourcing venture. This will give you a clear view about the exact cost reduction that outsourcing can bring to your business.

Outsourcing Risk #3: Language problems

As you might already know, communication is a crucial factor in outsourcing. Communication can falter if your development team is unable to speak your language (For example: English). To avoid this risk, carefully choose the outsourcing country and vendor. Choose a service provider who can guarantee that their remote team will be able to communicate to you in the preferred language. Continue reading

Five Essential Qualities To Look For In A Data Entry Professional

With the overwhelming rise in the need for accurate data entry, there is an increase in the demand for skilled data entry operators who can precisely input data from reports, catalogues or paper documents. If your business is on the lookout for data entry services, you will need to look for operators who possess the right combination of skills. When experienced data entry professionals work on your data, you can be sure of fast and reliable data entry, with zero errors.

Here are five essential skills that you need to look for in data entry operators, before hiring them to carry out your data entry work:

1. Great typing skills

Being a pro at typing is an absolute-must for data entry. The data entry professional must be able to type accurately and speedily, with minimal errors. He/she should also have a basic knowledge about how data entry software, office software and different operating systems work. Since service providers use data entry software to speed up the process, it is important that the operator can understand and use such software.

2. Experience

When you are zeroing down on an offshore data entry service provider, look for a company who has years of experience in meeting the data entry requirements of customers across industry verticals. Such a service provider will be better equipped to perform data entry for you. In the same manner, an experience data entry professional who has worked on varied data entry projects can easily understand the basic data entry pattern of different industries. This will enable the operator to speed up the data entry process without cutting down on the accuracy level.

3. Dedication and patience

While data entry work is expanding with a wider task-list, data entry professionals still need to perform repetitive data entry over long working hours. Data entry requires patience, dedication and thoroughness if it has to be done right and is definitely not the job for a person who gets easily distracted or bored. Look for data entry experts who can patiently enter data, without getting tired or jaded with the repetitive task. Continue reading

How to Avoid Problems While Working With An Offshore Software Developer

Most businesses end up working with an offshore software developer at some point.  If you are planning on outsourcing software development services, then you might have concerns about the problems that can arise when working with someone who is halfway across the globe. Don’t worry. You can manage your software project by communicating well and by taking note of the following handy tips:

1. Clearly define your needs: Make sure that your software developer understands what you mean when you explain something. Explicitly explain about the business processes around the new software and ensure that the developer has understood them. This is critical, as if the developer does not understand you, it could result in an expensive mistake.

2. Be specific about your timeline: Estimate how long your project will take in terms of calendar days. This will give the software developer a clear idea about how many days’ work to devote to the project. Agree on a deadline and re-check to make sure that you are both working towards the same timescale.

3. Ask for samples: What is easy for a software developer may be difficult for your team to understand. So when your offshore software developer is designing software, ask for examples of the work-in-progress. If the software looks too hard-to-use or very complicated, you can work with the developer to change it.

4. Describe your way of working: When you adopt new software, it can bring about a complete change to the dynamics and even the processes within your company. To avoid such problems, explain how your company and staff work and help the developer understand how the new software will have an effect on your organization as a whole. Continue reading