Monthly Archives: April 2020

8 Benefits of Using IT Staffing Services

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Finding, hiring and training a new resource can be grueling. Opting for IT staffing services can offer your enterprise with more than one benefit. Read this blog post to find out about the eight benefits of using IT staffing services.

Has your enterprise recently had to deal with the frustration associated with finding out that your latest recruit does not fit in? Not to mention all the time and resources used to find, interview, hire and onboard the new candidate. Instead of investing precious hours on sifting through resumes, interviewing and making salary negotiations, all you need to do is opt for IT staffing services. These services can put you in touch with the perfect candidate for a permanent, temporary or even a contract job.

Here are eight benefits of using IT staffing services:

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What is the difference between Buy-side and Sell-side Research?

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Read this blog post to find out the difference between buy-side and sell-side

Do you know the difference between buy-side and sell-side? When discussing about investment banking, it is critical to know the difference between the sell-side and the buy-side. Buy-side refers to firms that buy securities and includes pension funds, hedge funds and investment managers. It is that side of the financial market that buys and invests large portions of securities for fund management or the purpose of money.

The sell-side on the other hand refers to firms that sell, trade or issue securities and includes corporations, advisory firms and investment banks. The sell-side of the financial market takes into account the creation, promotion and the retailing of traded securities to customers. Both these sides make up the full picture and include the ins and outs of the financial market. The buy-side and the sell-side are indispensable to each other.

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7 Step Guide to Monitoring Call Quality

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Are you are not getting results from your call center? Here is a seven-step guide you can use to monitor and improve your call quality.

Do you remember the last time you called a customer service desk? Do you recall hearing a brief message that went something like “This call will be recorded for quality assurance” before the call started? Most likely you would have gone past this message, not thinking too much about it.

So, why do companies monitor and record the random phone calls that take place between customer service reps and customers? What are the actions that a company should take based on the conversations it observes? Let us find out the answer to these questions and explore why call quality is critical to customer service call centers.
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5 Reasons to get your Website Translated

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Is your business website only in English? Its time to invest in website translation services and reach out to a larger audience in their native language. Here are five reasons to get your business website translated.

You can compare your business website to the window display of a shop. What prospective customers see through the window will have an integral role to play in the development and success of your business. Breaking language barriers between you and your customers will increase the possibility of taking your business to the international level. Getting the content in your website translated is the first step in gaining customers from other countries. A recent research has shown that in order to reach 87% of Internet users, you would need a minimum of 10 languages. Just imagine how much your business can gain by translating your business website into just 3 or 2 languages.

Still thinking if you need to invest in website translation? Here are five reasons why website translation should be a top priority for your business.

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