Universal agents are equipped to do everything – right from confirming the identity of the customers, to accessing their purchase history, and going through the troubleshooting process. Find out how hiring a super agent can keep your customers happy.
Let just imagine that you bought a smartphone from a acclaimed tech brand, but found out it was not working quite right. You immediately make a call to the company, expecting a long customer service process where you will be bounced from one call center agent to another before you finally find the right person who can address your issue. However, you are quickly connected to a friendly and intelligent agent who calmly assures you that your problem will be resolved. The agent is able to do everything- right from confirming your identity, to accessing your purchase history and walking you through the process of troubleshooting. Continue reading →
Read this blog post to find out interesting facts about outsourcing that took place in 2019. Find out why India is the best country to outsource to.
Today more and more enterprises across the world are choosing to outsource. There are several reasons behind this, with cost reduction being the primary reason. The other advantages that make enterprises outsource are better focus on core business skills, scalability, 24/7 services and access to the skills of experts. From established enterprises to startups, outsourcing can benefit every type of organization to gain a competitive edge.
Let’s explore some outsourcing facts and statistics that took place in 2019, so that you can take a decision about outsourcing.
Legal research and legal writing are time-consuming and labor-intensive tasks that can take a toll on your lawyers and shift their focus from core business activities. Read about the five reasons why your law firm should consider outsourcing legal research and writing.
In the recent past, the legal industry has gone through a sea of changes. One such significant change is Legal Process Outsourcing. Law firms now prefer to use legal process outsourcing services for legal research, litigation support, legal accounting, paralegal, legal accounting and legal writing to name a few. Legal firms that have not outsourced are considering such services, especially when it comes to legal research and writing. Continue reading →
In a world where English is the most commonly spoken language, is translation still important? Is it necessary? The English language is the third most widely spoken language, with over 330 million native speakers speaking it. Even if you count the people who speak it as a second language, it is still the most well known language in the world. If so, why is translation still important?
Let us find out by exploring the four reasons why translation is still important, despite the growing popularity of the English language.
From mitigation of risks and extended support to shared responsibilities and access to expertise, outsourcing REO services comes with a host of benefits. Read this blog post to find out about the five benefits of working with an REO services company.
When you are trying to sell a property, your sight will be set on the sale. However, the path to selling a property can come with a number of challenges. Does a tenant occupy the property? Is it up to code? Does it have the appeal to grab a buyer’s interest? Are there repairs to be completed? The list can be endless. Without the services of a REO company, this list can keep adding up and become costly, overwhelming and hard to manage? A professional REO services company can take the bulk of this responsibility and efficiently work towards the sale of your property.
Keep reading this post to find out how outsourcing REO services can help you save on money, time and stress, thereby helping you make a faster sale.
Help your stakeholders and team members make quick decisions by looking at your dashboard. Make sure to include the following 3 must haves in your dashboard.
Have you been working hard on your dashboard? Have you defined your metrics and sorted through tons of raw data? But somehow you feel your dashboard is missing some key ingredients. Here are three must haves that your dashboard should include.
Increase in efficiency, faster closing of loans, access to trained specialists and elimination of recruitment costs are some benefits that banks and financial intuitions can gain from outsourcing mortgage services.
The success of an enterprise is determined by how efficiently a firm manages its business in a highly competitive marketplace. This can be made possible through the outsourcing of routine and time consuming work like mortgage services. Outsourcing mortgage services can offer a plethora of benefits to financial institutions. Clients who outsource will be able to offer premium customer services and also attract home buyers easily. Another positive benefit would be the surge in productivity and the reduction in overhead costs.
Let’s look closely at some of the advantages of outsourcing mortgage services for banks and financial intuitions:
It is time to make the shift from having your human employees doing all the processing and analyzing of massive data to having machines do it with the aid of CPA. Cognitive process automation can give your business benefits like low cost, reduced cycle time, increase in efficiency and better productivity.
If your business is not effectively leveraging the latest technology and embracing digital transformation, you may probably fall behind your competitors. One such technology trend is Cognitive Process Automation or CPA. With CPA, your business can shift from having your human employees doing all the processing and analyzing of massive data to having machines do it. Leading business enterprises of today are already leveraging the advantages of Cognitive Process Automation along with Robotic Process Automation to achieve things that were never possible before. In the process, they have been able to reap several benefits like:
Is your business suffering from data redundancy? If yes, what you need is data conversion. Here are three types of data conversion that can make your business more efficient.
If you do not have access to the right data, you will find it very difficult to survive in the competitive business world. If you want your business to function well on a daily basis, you will need to have quick access to important information like the contact details of clients, data about competitors, financial data and information about the trends in your particular industry. This becomes particularly hard, if your data is spread across different file formats and is hard to access.
The best way to get access to critical information quickly and in an easy-to-use format is to opt for data conversion services. If your data is disorganized and in varied formats, you will require a lot of time to sift, sort, transform and organize your data, before using it. The best thing about data conversion is that you can simply send your data in any file format and even in a disorganized condition. An offshore team of data conversion experts will work on your information and put it into the format required by your business.
From keeping a track of invoices, to getting paid faster and identifying issues, find out why your business should get AR aging reports.
Did you know that an accounts receivable aging report (AR) is an important tracking mechanism for cash flow planning? Yes, it is true. An AR report is like a snapshot of which clients are in good standing and which have been irresponsible with their bills. An AR report can help you keep a tab on the pulse of your cash flow.
Getting an assessment of which clients are not paying their bills on time can alert you to other underlying issues and help you address them.
A late payment can be a warning sign for a client’s dissatisfaction with products/services, financial instability, a problem with the relationship, problems with invoicing or other such serious problems.
What does an AR aging report include?
Generally, an AR aging report would feature the total amount owned by a client and will follow up with a breakdown into aging categories like 30-60 days or 60-90 days. Although different accounting applications can be used to create an AR report, the categories of an AR report will always be in a 30-day segment. An AR report will usually include the following:
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