India is the first choice for companies in the US and UK to outsource KPO Services. The primary reason being: India offers high-quality services at a cost-effective price. The KPO industry has been steadily growing over the past few years. In India, the KPO industry has claimed more than 250,000 jobs, cites a recent study. India has been able to attract a lot of KPO deals, because of several key factors.
India has a large talent pool of specialists, scientists, PhDs in different fields, engineers and an innumerable number of graduates and post-graduates. An extremely skilled and educated manpower, such as these, has made KPO possible in India. India is the 2nd country in the world, to have the highest number of highly educated and skilled people. Such advantages have enabled India to gain 20% of the world’s KPO business. This percentage has not stopped, but is steadily increasing.
The future of KPO being outsourced to India is also bright, as India is continuously growing in the education and technical front. India is expected to get more business in the areas of Market Research and Analysis, Financial Market Research, Life Sciences and Pharma Research and Web Based Market Research. Outsourcers have also started outsourcing legal research, patent and copyright related services, clinical research services, analytics services and business intelligence services.
This pouring in of KPO businesses into India will eventually make India the primary outsourcing center for KPO.