In-house Vs Outsourcing SAP Support: Which Should You Choose?

Should you outsource SAP support services to a specialized service provider or maintain SAP support in-house? Here is what you need to know to help you decide

Enterprises today are faced with the challenge of doing more with less. Limited budgets along with the pressure to reduce costs and improve response time has brought outsourcing to the forefront. You could either invest in training or maintaining an in-house team who could immediately deal with your SAP issues. Or you can turn to outsourcing, wherein you could save on costs while having a team of SAP experts work on your projects.

Each model has its pros and cons. Understanding the factors can help you make informed business decisions on SAP support. Find out the pros and cons of maintaining an in-house support team and the benefits of outsourcing SAP support.

  1. Cost and overheads

    Maintaining a comprehensive in-house SAP support team would cost more than outsourcing. To get the best of both, you can outsource SAP support to a specialized service provider along with a small in-house team who will support the vendor.

  2. Continue reading