Why USE MOODLE for Virtual Learning?

MOODLE a popular learning management service on the web is open coded, has fully customizable features, is free of cost and is also free from licensing issues.

Have you heard about MOODLE development services? MOODLE or Modular Object Oriented Dynamic Learning Environment is the most popular learning management service (LMS) on the web. Virtual Learning Environment and Course Management System are the other names assigned to MOODLE. In fact, MOODLE has over sixty five thousand registered sites. Apart from being open and free, MOODLE is also fully customizable and can be effectively used for virtual learning.

Top 4 Advantages of Using MOODLE

  1. MOODLE is open coded, has fully customizable features, is free of cost and is also free of licensing issues.
  2. MOODLE is the ideal learning solution for start-ups and small businesses who wish to train their employees or take their training business into the homes of their customers
  3. Setup and usage is extremely easy, as all you have to do to start with MOODLE is to setup the basic website, select a template and populate your e-learning courses to your participants
  4. Solutions to problems, free updates and the latest versions of MOODLE are guaranteed as there are hundreds of MOODLE support teams and freelancers who keep working on MOODLE on a 24/7 basis

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5 Tips on Outsourcing Mobile App Development

Does your company have a great app idea, but do not have the time to actually develop it? The best thing to do in this situation is to outsource app development to a professional company. 

Through outsourcing, you can get your app into the market at a faster pace, while spending the least amount of time, effort and money.

While outsourcing does have its benefits, there would be some issues and challenges on the way. At the onset, the biggest challenge would be to find the right outsourcing partner. You can identify an ideal partner by looking for a company that takes the effort to really understand your ideas. Once you have finalized on who to partner with, you can use the following five tips that can guarantee you seamless mobile app development services.

1. Ensure that your requirements are understood

Give the outsourcing company enough time to understand your requirements. Next, ask them to give you a quote. Once that is done, do not make the mistake of rushing into development. Ask the vendor to breakdown your app project into detailed specifications, which should be documented along with wireframes, so that app development becomes easier.

2. Chose “agile” over “waterfall”

The more “agile” the app development, the more it would cost you. It is important to discuss the overall cost with the service provider and have absolute clarity on what you expect from them. Make sure that you start the development only when you are sure about all the details.

3. Ask for deadline breakdowns

You can get better clarity on your project, once your development company provides you with a detailed deadline breakdown. Ask for a breakdown right at the onset of the project. This will ensure that the entire team is involved in the app development. It will also help you set out your expectations before the app development begins. Continue reading

6 Must-Have Services for your E-Commerce Store

Are you a busy ecommerce retailer trying to complete with numerous online stores? If yes, then what you need are efficient, quick and affordable services that can get you ahead of the crowd.

Through outsourcing, you can get access to a team of skilled data entry experts who will maintain and update your products on an on-going basis. With ecommerce product data entry, catalog conversion, catalog indexing, catalog building, data mining, order processing and image editing out of your hands, you will finally be able to turn your online business into a successful retail business venture.

Here are 6 must-have services for your e-commerce store.

1. Catalog conversion

The easiest way to attract new customers to your store is to add new products. This can now be achieved through catalog conversion services. Since catalog experts are trained professionals, they will be able to develop a catalog, irrespective of the products/services that you sell. A cataog service provider in India will also optimize your product images, add descriptive information for each item and index the product, so that it can be easily found by the customer.

2. Catalog building and indexing

Even if your store has a great catalog, it would be difficult to find any of your products, if indexing is not done. Catalog building and indexing services can set this right, by providing you with a functional database, that makes searching extremely easy for your customers. Catalog professionals in India can apply the right product codes, write effective descriptions and tag appropriate images. When your products are organized by category, sub-category and specialized codes, your customers will find the exact product that they want, without having to hunt for it.

3. Product data entry

If your products do not have the latest information or if they are not appropriately optimized, you can lose out to your competitors. Outsourcing can give you access to trained product data entry professionals who will update product descriptions, pricing, stock information, current listings and categories to name a few.

4. Data mining

Since customers can now easily obtain pricing details and product information from different sources, it is important to invest in data mining. Your outsourcing service provider can efficiently monitor competitive sites to get insights on changing pricing dynamics. Even image files, product description and other such support information can be mined from the websites of suppliers and competitors. You can even avail data mining services from PDF files, e-books and spreadsheets. Continue reading

Try Out the New Call Center Staffing Calculator!

Have you always wished to know how much an outsourced project would cost, before you even decided on outsourcing? Now you can, with Outsource2india’s handy Call Center Outsourcing Cost Calculator that is quick, easy-to-use and absolutely FREE.

For over a decade and half, we at Outsource2india, have been providing a wide range of reliable and affordable customer support services to leading organizations around the world. One of the most common questions that most customers ask us is “What is the budget and number of call center agents that I require to support my desired service level?

To address this question, we have developed a novel Call Center Staffing Calculator that is free, easy-to-use and provides the customer with an immediate answer to these business critical questions:

  • How many call center agents will I require to adequately support my call center expansion requirements?
  • What will be the cost for my desired service level?

How to use the Call Center Resource and Budget planning calculator?

To find out the required number of call center agents and the total cost incurred per week, all you have to do is enter in the type of your project, the service type, the target country, the call count, the average handling type and your shift coverage preferences. Once you enter in your details, you will just need to click on the “Calculate” button to find out the answer immediately.

Here is a quick guide on how you fill in your details:

1. Project Type: Select the type of project that you wish to outsource, from the drop-down. You can make your choice from Inbound Calling, One-time Outbound Calling, Ongoing Outbound Calling or Email/Chat Support.

2. Service Type: In this drop-down, you can select a service for which you require staffing requirements. The services will vary based on the project type that you have selected. For Example, Order Taking will fall under Inbound Calling, while Lead Generation will fall under Outbound Calling.

3. Target Country: You can use this drop down to select the specific country ( USA, UK, Canada, Australia, Germany etc) where you plan to expand your business with our call center services. Continue reading

Engineering Services for the Marine and Shipbuilding Industry

Outsourcing engineering services to India can help your marine or building business achieve a faster time-to-market, better productivity and lower overhead costs.

If you are involved in the marine and shipbuilding business, then you must be aware of the trouble that shipyards face when it comes to completing their orders on time. In fact, getting ahead of the cycle time is one of the biggest hurdles that shipyards have to overcome.  While customer demands are becoming tougher, the marine industry has to provide quality products within shorter time spans and at an affordable price in order to stay competitive.

Outsourcing can come to the rescue of your business. Outsourcing to India can help you reduce cost, complete orders on time and minimize the cycle time for production and detailing drawings. You can avail engineering services at every stage of the lifecycle of a ship, be it for basic/ detail design, analysis of marine structures or even training programs. Through outsourcing, you can achieve faster time-to-market, better productivity and lower costs.

Why outsource?

There is more than just one reason, why your marine or shipbuilding company should outsource:

  • Achieve a faster time-to-market
  • Benefit from better productivity
  • Enjoy lower overhead costs
  • Focus more on core business activities
  • Get access to the engineering skills of experts
  • Easily ramp up or down your requirements
  • Benefit from greater flexibility

Specialized Engineering services for shipyards, designers and manufactures

At Outsource2india, we offer customized services for manufactures, designers and shipyards: Our services include: Continue reading

Should You Outsource Mortgage Pre-processing?

Outsourcing mortgage pre-processing services can put you in touch with experts who will accurately order and review all the required forms. 

Are you a broker or lender in need of pre-processing services for your home loan process? Outsourcing mortgage pre-processing services can put you in touch with experts who will accurately order and review all the required forms, appraisal orders and CAIVRS authorization, apart from also checking the rate lock. Through outsourcing, you can quickly complete all the required steps in the home loan process on time and go a step ahead of your competitors.

Still not convinced if outsourcing can handle everything in the mortgage pre-processing process? Unsure if you should outsource or do it all yourself? Read on to find out more about the steps involved in mortgage pre-processing and if you should consider outsourcing.

1. 1003 reviews

Usually, lenders use the 1003 forms to record important financial information about an applicant who requires a conventional mortgage. When you outsource mortgage pre-processing, an expert in India would review your 1003 forms to check for the completeness of the application and if all the details (date, signature, initials, borrower names, employment history and occupancy history) are included. This way, all your 1003 review forms can be processed quickly without delays.

2. Rate lock

Your mortgage service provider in India can also handle the process of locking the present interest rate for an applicant, over a specified period. You can also request for a complete rate lock process on a case to case basis.

3. Initial QC

Mortgage pre-processing professionals will conduct an initial QC, by checking for all the Pay Stubs, W2s and other such important documents. By opting for an initial QC, you can be absolutely sure that your loan application includes all the required details for the further processing of the loan. Continue reading

What is SketchUp Services & Why Outsource It?

SketchUp is an easy-to-use and feature-rich freeware design tool that can bring your design concepts to life.

If you have not yet used SketchUp for your business, then it’s time you used the software and reaped the benefits that it offers. With its accuracy of design and flexibility, builders, landscape designers, construction firms and the engineering industry in general have been able to effectively conceptualize, market and present their ideas. With the tool’s wide variety of visualizations, your company too can transform your imaginations into reality.

Features of SketchUp

  • Easy to install and run, with a simple and uncluttered interface
  • Quick and easy modeling options
  • Rapid prototyping with 3D geometry abilities
  • Support from an active community
  • Comprehensive documentation
  • Wide range of colors and models to choose from
  • Options of pre-drawn components

Popular SketchUp modeling services

The SketchUp software can be used for a wide range of services, such as the following:

  • Interior/ exterior design
  • 3D rendering and 3D modeling
  • SketchUp to CAD conversion
  • Marketing walkthroughs
  • Architectural drawings
  • Google Earth and Warehouse application

Through SketchUp you can visualize real-life scenarios with the use of different options in colors, sizes and shapes. SketchUp services are extremely beneficial for architects, engineering firms, construction companies, builders, contractors, and landscape designers.

Benefits of outsourcing SketchUp services

SketchUp has opened a whole range of design and modeling possibilities. However, if you and your team do not know how to use SketchUp, then learning and mastering the software can take up time and effort. This is where outsourcing comes in. Instead of trying to figure out the use of SketchUp on your own or hiring an expensive team of specialists, you now have the option of outsourcing SketchUp services to India. You will immediately get access to a dedicated team of professionals who have expertise in using SketchUp for designing and modeling. Outsourcing SketchUp can help your business leverage the following benefits:

1. Minimized cost

When you outsource, you can enjoy cost savings in terms of overhead cost and capital expenditure. You will also not have to make heavy investments on technology or infrastructure. Outsourcing can not only help you widen your profitability, but can also help you minimize your cost by 60%. Continue reading

Top 4 Benefits of Outsourcing eLearning

When it comes to developing an elearning course, every company must answer this question: Should we outsource the elearning project or develop it in-house? Though the answer to this question will vary from company to company and largely depends on the requirements, goals and subject matter of the elearning course, there are definite benefits that come with outsourcing. Listed below are four benefits that your business can leverage when outsourcing elearning content development to India:

1. Tap into the skill sets and talents of professional elearning companies

With outsourcing, comes the exclusive opportunity of benefiting from the experience, skill sets and technical know-how of professional content development and elearning companies. For instance, if your internal team does not have adequate knowledge about a particular subject matter, a professional elearning company can help you with the ideas and concepts that you want to present. There are good chances that they have already carried out a similar elearning project in the past. This way, you can take full advantage of their knowledge and expertise. Apart from this, you can also leverage their singular elearning development and design skills, which would help your company come up with an effective elearning course.

2. Stop worrying about staffing issues, project glitches and tight deadlines

Since the offshore elearning company would be in charge of managing their instructional designers and making sure that the deadlines are met, you can stop worrying about staffing problems. While your business gets back to focussing on its core deliverables, you can be assured that your elearning course is getting done as per your plan. The elearning company would also be handling any project glitches that may crop up, which means that your company will not have to sort out any problems, just ahead of the deadline. Continue reading

Why Hire Oracle DBAs Through Outsourcing?

Today, the leader of databases is undoubtedly Oracle. The versatility, reliability, grid architecture and clustering technology have made Oracle the first choice for several organizations.  However, the downside is finding dedicated Oracle database administrators who can apply the unique features of Oracle to suit your distinct business requirements. Now, the question is how do you find Oracle database consultants with the right skill sets?

This is where outsourcing comes into the picture. Through outsourcing, you can hire Oracle database administrators who can help you with any requirement, be it designing/developing databases or migrating a database across a platform. With the undivided attention of a dedicated team of database administrators, you can be sure to see the successful completion of your project.

Skills of dedicated DBAs

By opting for Oracle staffing services, you can tap into the skill of expert DBAs who are well-versed with the latest technologies that include, Grids, Cluster Ready Services, Real Application Clusters, Recovery Manager, Oracle Enterprise Managers and STATSPACK to name a few.

A dedicated Oracle DBA can help your company with anything and everything, such as, installing the Oracle application, planning out storage requirements, creating table spaces, modifying the database structure, managing the system security, ensuring compliance, monitoring user access, optimizing the performance of the database, charting out backup plans and restoring the database to name a few. Continue reading

5 Tips for Managing an Outsourced Call Center Team

Have you just outsourced call center services and have been worried about managing an outsourced customer support team? How do you make the most of outsourcing and make your outsourcing venture a sure success? Here are 5 great tips that you can use to effectively manage an offshore call center team and double your ROI at the same time:

1. Set out clear objectives

Be firm and specific while spelling out your customer support objectives and tell the vendor what you mean to accomplish by outsourcing. Set up a meeting with your internal team and chart out a plan defining your criteria for success, the systems required to measure the performance and how such metrics should be applied to optimize seamless call center operations. Insist on the vendor providing you with better customer care and social media engagement.

2. Search for the right operations manager

Ensure that the operations manager you hire has great organizational and time management skills. He/she must also possess a minimum amount of experience to efficiently handle call center operations. Here is why these skill sets are of utmost importance:

  • Organizational skills: Your manager has to be completely focussed, highly organized and an efficient multi-tasker as he/she will need to manage a long list of tasks, such as staffing the account, managing a team of agents, solving technology issues, working with the client, addressing the workflow and monitoring customer cases.
  • Experience: Experience is important as the manager should set the tone for the team and lead them. He/she must be conscious of the big picture view of program operations and should be able to accurately assess and improve the team’s performance. Such attributes can only be gained through experience.
  • Time management skills: In the customer support world, every second matters. Calls are measured in seconds and operators are paid by the hour. The manager whom you hire must ensure that all the agents confirm to the schedule, prioritize tasks, work productively and focus on accomplishing measurable goals.

3. Build up an effective team

In order for your customer support team to run efficiently, you will need brand care specialists who can align your program with your brand. Ensure that there is perfect alignment between the supervisors, representatives, senior management, operations manager and the stakeholders.

Form a team with a core of experienced customer support agents who know about call centres, the culture and who can help in mentoring new agents. Only hire agents with the right skill sets and attitude. Finally provide intensive training to your team that will enable them to impart product/service knowledge in a quick and efficient manner. If possible also include subject matter experts in your team, as they can guide the team in up-selling and cross-selling products. Continue reading